Under the European General Data Protection Regulation (GDPR) we must ensure personal data is processed securely, lawfully, transparently and for specific use.
Delicious Dauntsey Limited is fully compliant with making sure your personal data is protected. We use the information from customers to handle orders, deliver products, process payments, communicate with you about orders, products, services, promotional offers, seasonal specials and recipes, update our records and generally maintain your transactions or account with us. Here are the types of information we gather and our policies:
(i) Information you give us: we receive and store all information you enter on our website or give us in any other way. We use this to respond to your requests, improve our website and marketing materials, and communicate with you. Examples of the types of information you might supply us with include: your name, address, phone number, e-mail addresses. All credit and debit card details are sent straight via our fully PCI and GDPR compliant payment partner. We do not store credit and debit card details. All personal data is stored securely, strictly in accordance with GDPR guidelines.
(ii) Information from other sources: we might receive information about you from other sources and add it to your account information. Examples of information we receive from other sources include: updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; search results and links, including paid listings; and credit history information from credit bureaus, which we use to help prevent and detect fraud.
(iii) Signing up to our newsletter allows us to contact you regularly with information and offers such as fresh new flavours as well as store your details. You may opt-out of these at any time.
(iv) If you have placed an order with us, we will generally keep your data for seven years from the date of the last transaction.
(v) All your personal data will be collected and used transparently. We will only use your data for the purpose in which it was stated. Any data which is no longer necessary to the purpose for which it is collected will be deleted securely.
(vi) You have the right to request access to data we hold on file for you at reasonable intervals. We will respond within 28-days.
(vii) We do not share personal details with any third parties unless you have given us permission. We will ensure the ongoing GDPR compliant processing, transparency and security of all personal data.